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noreasternoreaster 

Outlook to Salesforce w Sidebar error due to workflow

It looks like a lot of people have built the work around with a workflow to display the activity comments on a related list.  I have a custom comments field (255) that a workflow updates from the standard comments field.  The problem is that with the new outlook sidebar functionality our users get an error when sending an e-mail to outlook.  The problem is that the workflow throws an error if the body of the email exceeds 255.  Has anyone figured out a workaround for this?  Thanks

AdrianCCAdrianCC

Hello,

 

Can't you change the custom field type to Long or Rich Text? You'd have ~30k chars then to play around...

 

Thx,

Adi