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noreaster
Outlook to Salesforce w Sidebar error due to workflow
It looks like a lot of people have built the work around with a workflow to display the activity comments on a related list. I have a custom comments field (255) that a workflow updates from the standard comments field. The problem is that with the new outlook sidebar functionality our users get an error when sending an e-mail to outlook. The problem is that the workflow throws an error if the body of the email exceeds 255. Has anyone figured out a workaround for this? Thanks
Hello,
Can't you change the custom field type to Long or Rich Text? You'd have ~30k chars then to play around...
Thx,
Adi