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PamSalesforcePamSalesforce 

import knowledge articles and associating it to data categories using data loader

Can someone provide me with the info to import knowledge articles and associating it to data categories using data loader?

etienne.giraudyetienne.giraudy

Hi,

You shouldnot use the data loader, but the specific article importer that can be found in the setup tree under data management>import articles.

This will allow importing article, along with data categorizations, rich text fields with images, etc. 

Thanks,

Etienne 
NIRAJ JADHAVNIRAJ JADHAV
I have Data Category - 1.  Membership (Sub - Category  -  Upgrades, Downgrade, Deactivate, & Waived-Off) 2. Important Information
(Sub - Category - Incidents, Other, Post-Incident, & Pre-Incident)

In Sample below csv file, i am going to include certain Data Categores with particular Sub-Data Categories.
 
TitleSummarydatacategorygroup.Membershipdatacategorygroup.Important_information
Computer CrashComputer CrashUpgrades+DowngradesIncidents+Other

You just need to replace "datacategorygroup.Membership" to "datacategorygroup.xxxxx" (your data category name).  Just make sure you put '+' whenever you add more than one sub-category (e.g. Upgrades'+'Downgrades).