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plapla 

A new record type does not show the associated page layout

Hello,

 

Currently I have 2 existing record types and 2 page layouts for the Account object in my Org. Due to the new business requirements, I just created a new record type and associated page layout for the Account object. When I click the New button on the Account and select the new record type to create a new account record, the new page layout does not show the detail page but it is a blank page. I attached the screenshot for reference. Any idea why it shows a blank page? Please advice, thanks.

 

Paul

 

TrimbleAgTrimbleAg

I dont see a screen shot, I would just check you page layout assigments real quick though.

 

PB

RovRov

Object > Record Type > Click the Page Layout Assignment button > Edit Assignment, for the relevant Profiles, select the record type and then Select the Page Layout to use (drop down) this record type for.

Hope this helps.