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MayeUPAEPMayeUPAEP 

Report - Need Help

When you have a contact email address wrong, Salesforce puts a yellow warning icon next to the address. Users can view a list of their contacts with this problem but as a Salesforce Manager could I get a report of all email addresses that have this problem?

Thanks

ChrisB760ChrisB760

Sure, just create a new "Accounts & Contacts" report, set the date range to "All Time" and the records viewed to "All Accounts" and for the Filter criteria, put "Email Bounced Reason" is "not equal to" and "" (Blank) for the value.  Set the fields you want to see, probably email bounded date, email bounced reason, and then group them by owner if you want to see who has the most wrong emails.