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sfcksfck 

Why is emailbounceddate not being set?

Hi,

 

I am having trouble understanding salesforce's bounce management.

 

I've ticked "Activate bounce management" and "Show bounce alert next to all instances of the email address".

 

To test, I gave a Contact an invalid email. Then I clicked the "Send Email" button on that contact's detail page, filled it in and clicked "Send". I did this three or four times. The emails all appear as activities against the contact, and there is no indication that they have bounced. The emailbounceddate is still null for that contact.

 

Should I file a bug, or am I doing something wrong?

 

Thanks in advance

 

s