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catharsis50
Receive updates when service request has been updated.
We have created a custom object to track in-house service requests. Is there a way to receive a notification if the object has been updated, for instances where addional details or action items may be added to the request.
Thank you!
I think you can achieve this using workflows.
Thanks
Ankit Arora
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I agree with Ankit you can create a workflow on the custom object Where Name != '' and set the action as email alert:
Click here for more details on email alerts
https://na11.salesforce.com/help/doc/en/creating_workflow_alerts.htm