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protogeek "DML currently not allowed" error accessing 3rd party app?
My company has been using the Docusign for Salesforce app for quite a while with no trouble. The person that originally configured it left the company a while back, and noone has had to go into the app's admin area for quite a while. Anyone that tries to go to it now (by choosing the "Docusign for Salesforce" option from the app dropdown) is greeted with this:
DML currently not allowed
I've scoured Google and discussion boards, and everything I see suggests that this is a coding issue, e.g. someone forgot to add the "allowDML" tag to the component or is calling a method somewhere they ought not (e.g. in a constructor, getter or setter). But I'm confused because this is a third-party app that obviously worked fine at one point (and its integration into Opportunities etc works fine and is used every day by our employees). It's solely accessing the app admin that's messed up, and only started failing recently.
I've posted this question both here and on the Docusign boards because I'm not certain which end the problem is on. If anyone has any ideas I'd be grateful.