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justin_sjustin_s 

Setting the AssignmentRuleId on Case/Lead objects

Hi,

 

Does any one knows, why can't assign the AssignmentRuleId (Active assignment rule) on Case object in the API interface.

 

It is possible to checked this option in salesforce UI for each Case/Lead object created, but it's NOT possible (there's NO option) in the API interface.

 

I Wish the possiblility to set the AssignmentRuleId in the API interface.

 

Sincerely

Best Answer chosen by Admin (Salesforce Developers) 
justin_sjustin_s

Hi SimonF,

 

Thanks for your reply.

 

I was refering  to the integration appliance CastIron box. 

 

But I figured out how CastIron Appliance, salesforce integration uses the Assignment RuleHeader and Assignment RuleId.

 

justin_s

All Answers

SuperfellSuperfell

There is, see the AssignmentRuleHeader soap header.

justin_sjustin_s

Hi SimonF,

 

Thanks for your reply.

 

I was refering  to the integration appliance CastIron box. 

 

But I figured out how CastIron Appliance, salesforce integration uses the Assignment RuleHeader and Assignment RuleId.

 

justin_s

This was selected as the best answer
narsavagepnarsavagep

Can you post your solution (or link to more info) on how you solved with the CaseIton integration?  

Would help for future reference, as I'm looking for the same info.  Thanks!