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Swagat.TusharSwagat.Tushar 

Contact is no longer valid with your selections

I have a filtered contact field (for account) on Case object. While creating a new case First I select the account then the related contact. If I remove the account and select same account again, i am getting this error.

 

Contact A is no longer valid with your selections

 

Yoganand GadekarYoganand Gadekar

This may be because of your defined filterred criteria.

 

What is the filter criteria you have on the look up field?

 

Your contact may be not satiisfying ther criteria anymore.

 

Just check the filter criteria and the actual data you have on record.

 

Please hit kudos and mark this as answer if this helps you out.
Swagat.TusharSwagat.Tushar

Yoganand, this message should show when the contact is not satisfying the filter criteria. But this is coming when a contact is prepopulated in new case page and then user select the account lookup.

For example - i have Account A and Contact A(for Account A).

When i create the case the Contact field is prepolulated(as in customer portal). Then i select Accout A from account lookup.

Then the system throws the error.

If i go to contact lookup and select the same Contact A again, then the error is removed.

Yoganand Gadekar wrote:

This may be because of your defined filterred criteria.

 

What is the filter criteria you have on the look up field?

 

Your contact may be not satiisfying ther criteria anymore.

 

Just check the filter criteria and the actual data you have on record.

 

Please hit kudos and mark this as answer if this helps you out.
sandeep@Salesforcesandeep@Salesforce

It occures when you use contact in lookup field which is not satisfying filter cirteria applies on loup field filter.