function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
Ag7Ag7 

How to fire an approval process when you merge contact records

he scenario is something like whenever a user "TM" tries to merge contact records ,it cannot be merged unless this action is approved by the "Manager" above in the hierarchy. 

 

Please help me out!!

BUSYB0YBUSYB0Y

From my understanding you cannot automatically fire an approval process. So may be you can have a validation rule to check if approval has been completed before merging records. You can use a checkbox lets call it "approved" and once the approval process is complete you check off that box using the approval process.