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sfdc_apex_learner Migrating from Self-Service Portal to Customer Portal
Hello,
I was reading the article at https://login.salesforce.com/help/doc/en/salesforce_selfservice_implementation_guide.pdf and it mentioned:
Note: Starting with Spring ’12, the Self-Service portal isn’t available for new organizations. Existing organizations continue to have access to the Self-Service portal.
My questions are:
1) For customers who are currently using the Self-Service portal, how do they migrate to the Customer Portal? Do I need to setup redirect links from the Self-Service portal to the Customer Portal? i.e. What are the steps to migrate both inside and outside of Salesforce?
2) Once Self-Service Portal customers migrate to the Customer Portal, do the existing Self-Service Portal users' passwords also get migrated? Or will the users need to sign up again?
Thanks!