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hamayoun65hamayoun65 

Which fields are searchable in Knowledge Articles?

Which fields, either standard or custom, are searchable in Knowledge Artciles?  I think the following are:

 

  • Title 
  • Summary
  • Attached Word files

Anything else?  What about text custom fields?

 

Thx,

Hamayoun

francoisLfrancoisL

Hi,

 

here the answer: http://help.salesforce.com/HTViewHelpDoc?id=search_fields.htm&language=en_US#Articles

 

So basically, all fields are indexed in the articles (HTML field, text field, file field) except pick list value.