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LukashP
Salesforce Knowledge - indexing files
Hello guys,
Can anyone tell me what kind of files can be indexed when added to an article ?
I mean I added a field of type 'File'.
I upload an attachment to article. What kind of files will be indexed to allow full text search ?
I know that *.doc will work, but what else ?
Best regards,
Lukasz
Hi,
You can find here what is indexed by salesforce when you add a file in an article.
https://help.salesforce.com/apex/HTViewHelpDoc?id=collab_files_searching.htm&language=en
All Answers
Hi,
You can find here what is indexed by salesforce when you add a file in an article.
https://help.salesforce.com/apex/HTViewHelpDoc?id=collab_files_searching.htm&language=en
Thank you very much,
This answers my question.
Kind regards
I am trying to search pdf files attached to an article with no success. The link to the article that you posted indicates that it is possible. I must not have something configured correctly. Is there a setting that causes the indexing to occur?
Are you sure that this PDFs are not in fact images? (like scanned versions of some printed documents)
No, they are text. I found some other posts that indicated a problem with 1.5 vs 1.4 pdf versions. I converted a sample from 1.5 to 1.4 using ghostscript per someone else's suggestion and it worked like a charm. My pdf is fully indexed.