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AmarAmar 

AxisFault - faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.userException

HI,

I have developed few webforms (deployed at tomcat server 4.1) which are creating Cases/Contacts using sforce4.0 API in Java. These webfoms are being hit very frequently (numerous users at a point of time). Whenever we are getting huges hits on the webforms my Java class is throwing up an "AxisFault" with "faultString: java.net.SocketException: Connection reset".

I am not able to find out the root cause of this. does it something related to session or connection time out. i have set a time out of 60 seconds (binding.setTimeout(60000)).

Does anybody have idea about this problem?

The details Exception code is as:




AxisFault
faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.userException
faultSubcode:
faultString: java.net.SocketException: Connection reset
faultActor:
faultNode:
faultDetail:
{http://xml.apache.org/axis/}stackTrace: java.net.SocketException: Connection reset
at java.net.SocketInputStream.read(SocketInputStream.java:168)
at com.sun.net.ssl.internal.ssl.InputRecord.a(DashoA6275)
at com.sun.net.ssl.internal.ssl.InputRecord.read(DashoA6275)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.a(DashoA6275)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.a(DashoA6275)
at com.sun.net.ssl.internal.ssl.AppInputStream.read(DashoA6275)
at java.io.BufferedInputStream.fill(BufferedInputStream.java:183)
at java.io.BufferedInputStream.read1(BufferedInputStream.java:222)
at java.io.BufferedInputStream.read(BufferedInputStream.java:277)
at java.io.FilterInputStream.read(FilterInputStream.java:111)
at org.apache.xerces.impl.XMLEntityManager$RewindableInputStream.read(Unknown Source)
at org.apache.xerces.impl.io.UTF8Reader.read(Unknown Source)
at org.apache.xerces.impl.XMLEntityScanner.load(Unknown Source)
at org.apache.xerces.impl.XMLEntityScanner.skipString(Unknown Source)
at org.apache.xerces.impl.XMLNSDocumentScannerImpl.scanEndElement(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.DTDConfiguration.parse(Unknown Source)
at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
at javax.xml.parsers.SAXParser.parse(SAXParser.java:345)
at org.apache.axis.encoding.DeserializationContextImpl.parse(DeserializationContextImpl.java:242)
at org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:538)
at org.apache.axis.Message.getSOAPEnvelope(Message.java:376)
at org.apache.axis.client.Call.invokeEngine(Call.java:2583)
at org.apache.axis.client.Call.invoke(Call.java:2553)
at org.apache.axis.client.Call.invoke(Call.java:2248)
at org.apache.axis.client.Call.invoke(Call.java:2171)
at org.apache.axis.client.Call.invoke(Call.java:1691)
at com.sforce.soap.partner.SoapBindingStub.describeSObject(SoapBindingStub.java:963)
at com.techtarget.sforce.CaseOperation.getDataType(CaseOperation.java:775)
at com.techtarget.sforce.CaseOperation.createCase(CaseOperation.java:494)
at org.apache.jsp.create_info_case_jsp._jspService(create_info_case_jsp.java:374)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:137)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:210)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:295)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2422)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:163)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:199)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:828)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:700)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:584)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
at java.lang.Thread.run(Thread.java:534)


java.net.SocketException: Connection reset
at org.apache.axis.AxisFault.makeFault(AxisFault.java:129)
at org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:543)
at org.apache.axis.Message.getSOAPEnvelope(Message.java:376)
at org.apache.axis.client.Call.invokeEngine(Call.java:2583)
at org.apache.axis.client.Call.invoke(Call.java:2553)
at org.apache.axis.client.Call.invoke(Call.java:2248)
at org.apache.axis.client.Call.invoke(Call.java:2171)
at org.apache.axis.client.Call.invoke(Call.java:1691)
at com.sforce.soap.partner.SoapBindingStub.describeSObject(SoapBindingStub.java:963)
at com.techtarget.sforce.CaseOperation.getDataType(CaseOperation.java:775)
at com.techtarget.sforce.CaseOperation.createCase(CaseOperation.java:494)
at org.apache.jsp.create_info_case_jsp._jspService(create_info_case_jsp.java:374)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:137)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:210)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:295)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2422)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:163)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:199)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:828)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:700)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:584)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
at java.lang.Thread.run(Thread.java:534)
Caused by: java.net.SocketException: Connection reset
at java.net.SocketInputStream.read(SocketInputStream.java:168)
at com.sun.net.ssl.internal.ssl.InputRecord.a(DashoA6275)
at com.sun.net.ssl.internal.ssl.InputRecord.read(DashoA6275)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.a(DashoA6275)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.a(DashoA6275)
at com.sun.net.ssl.internal.ssl.AppInputStream.read(DashoA6275)
at java.io.BufferedInputStream.fill(BufferedInputStream.java:183)
at java.io.BufferedInputStream.read1(BufferedInputStream.java:222)
at java.io.BufferedInputStream.read(BufferedInputStream.java:277)
at java.io.FilterInputStream.read(FilterInputStream.java:111)
at org.apache.xerces.impl.XMLEntityManager$RewindableInputStream.read(Unknown Source)
at org.apache.xerces.impl.io.UTF8Reader.read(Unknown Source)
at org.apache.xerces.impl.XMLEntityScanner.load(Unknown Source)
at org.apache.xerces.impl.XMLEntityScanner.skipString(Unknown Source)
at org.apache.xerces.impl.XMLNSDocumentScannerImpl.scanEndElement(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.DTDConfiguration.parse(Unknown Source)
at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
at javax.xml.parsers.SAXParser.parse(SAXParser.java:345)
at org.apache.axis.encoding.DeserializationContextImpl.parse(DeserializationContextImpl.java:242)
at org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:538)
... 45 more


Thanks
Amar
AmarAmar
Just a thought, that when multiple user are simultaneously hitting my application, the application create login call to SFDC for each user thread with similar user id and password.

Could it be a case if SFDC is restricting my application for any particular number of login? If this is a case then, does sforce API provide any API call to logout after process has been completed?

This is a very critical issue for me; can anybody give me some idea to overcome this issue?

Thanks
VikasVikas

Amar,

I was wondering what happens with Web-To-Case forms. I am sure they are also submitted in hundereds. There must be some call or function in API to assist the session ID expiration or logging off the user.

Thanks,

Vikas Arora.