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Arvind1Arvind1 

Contact Email when raising a case with Salesforce

Hi,

 

I created a salesforce instance 2 yrs back with an email id. Later I changed that email id and verified the same.

 

But now when I am trying to raise a case with salesforce using help and training, the Contact email address is being shown as my old email id which is no longer valid. I am not able to find out where should I change this email address

 

What is the procedure to change the Contact Email address which appears when raising a case with Salesforce?

 

Thanks
Arvind

shillyershillyer

Have you change it here:

 

Setup | My Personal Information | Personal Information

 

Hope that helps,

Sati

 

Arvind1Arvind1

I have changed it there also. No where in the Salesforce instance I am seeing that email address

which is appearing when I try to raise a case.

 

Thanks

Arvind