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Some Salesforce Knowledge feature/functionality roadmap questions

Anybody hear about any roadmap information for tasks/activities and triggers for Salesforce Knowledge? These two missing items, in particular, severly hamper the customizability/flexibility of the system.


One other item is the ability to not just track the number of views, but also who has viewed articles. Is this on the roadmap?




I agree, I would definitely have use for triggers on KnolwedgeArticles.


I was not able to find such an idea on IdeaExchange, but it would take forever before it gathers enough votes to get noticed.




I noticed it, thanks for the feedback.