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merge fields on email template
hello
I have an issue with populating merge fields on an email template
Issue: i have created a workflow rule on an object called (bigmachines_quote__c) and assigned an email template to that. The field (bigmachines_opportunity__c) is lookup field to opportunity on the quote object. Now when i try to merge some opportunity fields on the email template, the field values do not show up on the email. so, i tried to create formula fields on the quote object to populate the fields of the opportunity, but, those formula fields donot show up on the quote merge fields list on the email template.
Any help is really appreciated.
Thanks