+ Start a Discussion

Delegate Approver not getting notified.

I have set the delegated approver (X)  for a user (Y). In User X's setting, I have set "Receive Approval Request Emails: If I am an approver or delegated approver".


I don't see any notification sent to X. When X logs in, they can approve/reject. When X logs in, when they go to their Activity Reports->"My Delegated Approval Requests", the request does not show. It doesn't show when I log in as Y either.


What's going on?





I figured it out. One must also select "The approver's delegate may also approve this request" in the actual approval procress step definition.


Not obvious...this option should obviously be selected by default.