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Rich13 Inappropriate mapping from Jigsaw
Hi, we have an industry field in our Lead object and it has our custom values as picklist. Recently integrated Jigsaw with our SFDC. While we import leads from Jigsaw, it is mapping its industry terms (Jigsaw defined) with SFDC (defined) standard values and creating (updating exist) new leads with different industries from our existing custom industry picklist. This is creating havoc in our reporting.
As of now we have an excel sheet with Jigsaw values and respective SFDC industry values. On this we have mapped our custom industry values and manually updating the leads. Any suggestion to automate this?