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hamayoun65hamayoun65 

Email to Case : using SFDC email address directly

Hi

 

Is it possible to use Email To Case by sending emails directly to the SFDC email address, instead of forwarding to that address from an email server?  For some customers, security may not allow them to forward email outside their firewall, and may also prevent them from deploying the Email To Case agent.

 

Thx,

Hamayoun

TrimbleAgTrimbleAg

Yes you can have them send directly to the e-mail address that SFDC generates. But it's such a long address....

 

PB
NickSmyrnosNickSmyrnos

Yes, you can generally email to these addresses directly.