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tomas1284tomas1284 

Live Agent Console with Developer Edition account

Hi,

 

as a part of Developer Edition account the are two Live Agent User Feature Licenses. I am able to create Service cloud console application with Live Agent. And it works well. However, I am not able to login into Live Agent Console. :-( Is it even possible? Am I somehow able to try Live Agent Console with Developer Edition account?

 

Thanks!

TrimbleAgTrimbleAg

Check your user and make sure to check the service cloud user check box.

 

PB
tomas1284tomas1284

This is not a problem. I am using service cloud console (even with live agent support) without any problem.

Live agent console is a standalone product. It has nothing to do with service cloud console. The question is how I am able to log in there and whether it is even possible with only Developer Edition account. Notice, that in order to log in into live agent console you can not use the same credentials as for salesforce.
Jayanth ThathapudiJayanth Thathapudi
@tomas1284

I am also facing the same issue...Pls let me know if you find any solution