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Jeff_Rogers.ax1383Jeff_Rogers.ax1383 

Storage Quota Exceeded - Mass Delete Needed

So we've exceeded our storage limits and it appears 75% of our storage is taken up by tasks (~1 million), specifically mass emails logged as an activity.  What would be the best way to go about deleting these emails?  I tested Data Loader in our sandbox previously to query all the mass email tasks, export the Ids, and then delete the associated tasks.  This seemed like it should work, but the quota in the sandbox never updated (2-3 weeks) to refelct the new usage.

 

Any ideas?  Thanks!

TrimbleAgTrimbleAg

If you can run a report and retreive the activity ID, then run the mass delete with the data loader to delete those ID's.

 

PB