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dan.edwards61.ax837dan.edwards61.ax837 

CTI Connector not screen popping

My 3.01 CTI Connector does not pop a screen, even though it finds data.  The soft phone shows the contact name in the soft phone, but the browser does not go to the detail page.

 

I have checked the softphone layout and it is configured to pop the detail page.

 

I do get a screen pop using the Demo Adapter and I'm simulating calling from the same phone number.  The 3.01 Demo Adapter pops the screen, but my connector does not.  

 

The ANI queries are the same and both return the same contact.

 

I've ported the C++ version of the connector to C#, so it's possible I've messed up something within CTIAppExchange during the port.  That said, my 2.0 version works properly and the code is very similar.

 

Any ideas?