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imAkashGargimAkashGarg 

URGENT: User not able to login

There are around 50 users in our production environment. One of them is not able to login, though he is active and has all the required details.

When he is entering his details (username and the password), he is not directed to the intended page.

Best Answer chosen by Admin (Salesforce Developers) 
imAkashGargimAkashGarg

Solved.

 

As the users use single sign on. the federation id was missing.