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clettebou
CreatedById
Hi all,
I have created my own SelfServiceUser portal where our customers can create and manage their requests.
But in Salesforce the requests' comments create by our customers in our own portal don't appear correctly.
Indeed the author of the comment is not the customer but the user I use to access API.
Can I do something for this ?
Thanks
CletteBou
I have created my own SelfServiceUser portal where our customers can create and manage their requests.
But in Salesforce the requests' comments create by our customers in our own portal don't appear correctly.
Indeed the author of the comment is not the customer but the user I use to access API.
Can I do something for this ?
Thanks
CletteBou
~ sfdcfox ~
I try to use the LoginScopeHeader but I have the following error: INVALID_SESSION_ID: Self Service User Sessions are not valid for use with the API ...
CletteBou
How could I do with the API to create a request comment (or an attachment) that is associated to a SelfServiceUser ?
And if I cannot, does Salesforce plan to develop this feature in a future version of the api ?
Thanks
CletteBou
2. CSP Users for the new portal have API access, and would be able to do this just like a regular user can via the API. (I believe the new CSP portal is currently in pilot)