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katebischoffkatebischoff 

Case Comments email contact roles

Hi,

How can I set it up so that public case comments will email both the main case contact as well as the contact roles associated with the case?

ChadMeyerChadMeyer

Check out Email to Case Premium on the AppExchange. Or, you would need to build a custom Visualforce page to add comments and email additional recipients. Also, consider using Case Teams instead of Contact Roles if you have EE or UE and you can use workflow.