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shockeereshockeere 

Attaching and Detaching articles from cases via Apex

We have just rolled out salesforce knowledge in our org, but for some reason, the detach button does not work from the case page layout. Is there any way that I can attach/detach articles manually via Apex? I never looked into this functionality as we used the out of the box functionality for creating articles from the case. Thank you all!

 

Michael

francoisLfrancoisL

If the out of box feature is not working, you should enter a salesforce issue. They will figure out if you did something wrong or if there is an actual bug.

 

BALA_RAMBALA_RAM

i.e Salesforce bug

actually i have also face same problem

in my organization, i have overriden page on Case object at that time "Article" related list  having "Detach" action link is there.when i'm click "Detach" link it show's the ERROR

 

Can you plz help me

liron_kerenliron_keren

Does someone has any update on it?

At the momenet (Winter 14) the "Detach" link doesn't work when Case is embeded with apex:detail in a Visualforce page