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khaitanskkhaitansk 

Populating BCC field in an Email

Hi,

 

We have a custom button to Send Emails on one of our pagelayout.

This button definition has the following value specified for Button or Link URL Property:

 

/_ui/core/email/author/EmailAuthor?p3_lkid={!MyCustomObject__c.Id}&p5={!MyCustomObject__c.BCCTo__c}&retURL={!MyCustomObject__c.Id}

 

We want to automatically populate the BCC field on the email with the email address contained in the BCCTo__c field.

We also have the Automatic BCC enabled for all the users. This would mean that the user who had clicked on the above custom button should automatically receive the mail with him in the BCC.

However, when we use the above formula we notice that the the value in field BCCTo__c  overrides the BCC for the email and the User's mail address is removed from the BCC field.

 

Any help on how to BCC the user if Autmoatic BCC settings are enabled for the user. If the automatic BCC is disabled by the user, he should not receive the BCC copy of the mail.

 

Thanks. !

AmitSahuAmitSahu

works fine for me.. Have you checked clearing your browser cache ?

khaitanskkhaitansk

Hi,

 

Can you confirm what browser did you use.

Also, did u try to disable the Automatic BCC and check if the user's mail address is not being BCC'ed.

 

Would it be posible for you to help me with the steps and results of those steps.

 

Thanks.