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Balbir
Cannot see Activity History related list on Case object in Customer Portal.
My portal users are not able to see the activity history related list on the case object records in the customer portal. Is there any reason why this would be happening? I have assigned the proper page layout and provided relevant profile permissions but I am still not able to make this work.
regards,
balbir.
Ok, figured this one out. I needed to set the activities as "make public" in the related list in order for the portal users to see them.
Thanks in advance!
Amber