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venturec3venturec3 

Approval Process when user does not have a Manager

We have an approval process in place where the Next Automated Approver is determined by the Manager. However, at the CEO level, we are trying to submit his expenses for approval to another user who will then approve them. This is for tracking purposes really and we are not expecting him to enter in his own time and expenses. However, since he is at the top level, we can't assign him a manager because when I do, the error message comes up:

 

You cannot set a hierarchy field to point to itself or a child record.

 

Any suggestions on how to allow everyone in the org, including the top maanger, to submit their expenses and timecards for approval? Has anyone else run into this issue before and what did you do?

 

Thanks

JitendraJitendra

Hi,

 

You can create a new step in approval process where only CEO will qualify and in other steps CEO will not qualify. So you can do field update or something like that.

 

OR,

 

This answer from Mathew might be helpful to you :

http://success.salesforce.com/apex/questiondetail?qId=a1X30000000IGwbEAG