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SBNSBN 

Mass Update of Knowledge base article

Hi,

 

Is it possible to have a bulk update of all the knowledge base articles . I tried to do with Data loader but couldnt update. 

 

 

 The only way is to manually going over each article and update them?? or do we have any other option??

 

 

Thanks

 

Subhani PSubhani P

Hi,

 

Please check the following link.

 

https://success.salesforce.com/answers?id=90630000000gi8jAAA

 

If this post is helpful please throw Kudos.If this post solves your problem kindly mark it as solution.

Thanks,
Subhani,
Salesforce Certified Developer,
www.mydbsync.com.

 

 

 

 

Mohith Kumar ShrivastavaMohith Kumar Shrivastava

There is a tip sheet on how to import the articles 

 

https://ap1.salesforce.com/help/doc/en/salesforce_knowledge_import_cheatsheet.pdf

 

Apart from this there are knowledge REST API's in sfdc.These API's can be used to do a mass update i feel.