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igs1964
Duplicate Account Record created when using External ID Field in API 7.0
Has anyone seen this before? We are using an External ID field to bind account records between two systems and use the Upsert API call. We have found a couple of instances where an Account record is created twice, using the same External ID value. I thought this was not possible when using the External ID field in conjunction with Upsert.
Any ideas?
just to be sure though - you have the external id specifed as such in the setup?
let me know if you find anything!
I have pinned down a record thats doing it - though still not sure why yet - it also doesnt error out when i try to update it - as normally an upsert would if there were duplicate records
OK I have the answer: I added the "External Id" after a bunch of the data was in. It did not update the old records. therefore upsert did not see the external id as an id and was able to insert a duplicate.
Message Edited by Jetlag on 09-07-2006 06:11 AM