function sendEmail() { // use a hardcoded template id, will be fixed up at install time
/*
/email/author/emailauthor.jsp—retURL=%2F500x0000000UOlh&p3_lkid=500x0000000UOlh&rtype=003&p2_lkid=003x0000004Ezrj&save=1&p24=xxxxx@salesforce.com&p4=&p5=
the first one, retURL=%2F500x0000000UO1h is where to go back to.
It is URL-escaped, (the %2F is the '/') so it will actually go back to /500x0000000UO1h, which is a case.
if you are creating a weblink from say, a case, you would want the caseId mergeField in place of the 500x0000000UO1h.

the 2nd parameter: p3_lkid=500x0000000UOlh
that is the WHAT for the email. Substitute the ID for a case, account, solution ID.

the 3rd parameter: p2_lkid=003x0000004Ezrj
that is the WHO for the email. Substitute the ID for any contact's ID.

Aha, the save=1. yes you need that.

But you also need the p24=xxxx@salesforce.com.
This is the "Additional To:" field. You can
pass in any email address you want in there. The emaill will be sent to this address, in ADDITION
to the WHO. You can pass in more than one address here by delimiting them with a semi-colon: ';'
p4 and p5 are CC and BCC addresses. If you are missing p24, p4, and p5, you'll get an error.

*/
// to avoid hitting a limit on what we can pass to emailauthor, use a template to load the
// history text into the body
var tid = "00X30000000r2VW"; // hard code reference to template as we cant' look up templates with AJAX
var url = "/email/author/emailauthor.jsp–p3_lkid={!Case_ID}&rtype=003&p2_lkid={!Case_Contact_ID}&"+
"save=1&p24=&p4=&p5=&template_id="+tid+"&new_template=1";
var resp = new Sforce.XMLDOMFile(url);
// check return found in resp˜

} 

Message Edited by t anthony on 08-28-2006 01:01 PM