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Ross James
Enabling selected Users to Manage Queue Members
I am wanting to give permisson to selected Users (Team Managers, etc.) to enable them to Manage Queue Members. Just as in a Call Centre envirionment, I would like them to be able to move their 'agents' around based on workload and need.
What I don't want to do is expose the Manage User Permissions in full, which is what is needed if I use Permission Sets.
Has anyone achieved this with a page and some code?