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User and Product 2 Objects not upsertable



I have a particular profile given to a set of Interface users who are trying to load data (insert/update/upsert) from external system to Salesforce.com in User and Product 2 objects.


On User object, they are given "Manage Users" permission, which I assume will give rights of upsert operation too. I know External ID is pre-requisite. That is also created in User object.


However, when the Interface User Profile's User tries to upsert data(User and Product 2 table data) in Salesforce.com, she is getting these errors :


1) SF_User,0 : Object is not upsertable: {0}

2) SF_Product, 3 : Object is not upsertable: {0}


Please advise how to resolve these issues.