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verynewbieverynewbie 

Lead assignment to queue..Need this ASAP

Hi

 

I've just set up web-to-lead, and created a Lead Assignment Rule to route new leads to a Queue in SalesForce.

The leads are successfully being entered into the queue, however the automatic email notification of queue members isn't working. The "Send Email to Members" box is selected  and a relevant email address supplied. I also assigned email template. I also made the changes in lead settings .

Are there any other settings I need to look at?

 

 

TrimbleAgTrimbleAg

Are the users listed within the queue?

 

PB

verynewbieverynewbie
Ya i am..My another question is Do i need to set rule criteria for sure?
If i dont all the leads will be assigned to queue and email will be sent,Is this true??