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admintrmpadmintrmp 

Submitting a case - Error!

Attempting to submit a case on the Partner Portal. Anyone having issues?

 

Insert failed. First exception on row 0; first error: UNABLE_TO_LOCK_ROW, unable to obtain exclusive access to this record: [] 
An unexpected error has occurred. Your development organization has been notified.

AasifAasif

Is this error intermittent or always occuring?

Looks like the case you are trying to update is being modified by another user.

If the update is being done via apex code, then check the "for update" clause in apex. 

admintrmpadmintrmp

I'm talking about submitting a new case on the ISV Partner Portal. Don't seem be having a problem now.