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Scott.MScott.M 

Customer Portal Lockout Message

It appears that when a customer portal user attemptes to login to many times and gets locked out, the login failed message doesn't change to indicate they've been locked out. Does anyone know if there's a way to change this so the error message is more informative? 

 

I was also wondering if it is possible to have different password policies for customer portal than for standard salesforce?

 

Thanks!

Scott

b-Forceb-Force

I was facing same issue, I was looking for changing error message on portal, but no luck 

 

Thanks,

bForce

sfdcfoxsfdcfox

The "locked out" message is intentionally the same as the "invalid username" error and all others to avoid a breach of security (account enumeration, primarily, as well as a DDoS style attack by forcibly locking out a user programmatically with verification). The "forgot password" screen behaves much the same way, as well. I don't remember which organization made that recommendation, and personally I find it a pain in the ... well, anyways, it is what it is. You'll have to deal with it.