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martin1122martin1122 

Pulse Explorer open error while installing the force.com IDE

I am gettting an error while instaling the force.com IDE environment. It seems like that it is happening almost at the end of the installation saying "Pulse failed to start".

 

<Detail messages on the pop-up windows>

An error has occurred. See the log file \\ ....\salesforce.com\Pulse Explorer].metadata\.log

  ==> I couldn't find the folder and .log file.

 

It appears the Pulse Explorer was not able to successfully start. It you re-run the installer, Pulse will automatically repair the installation. Please re-run the installer now.

 ===> It does not work even though I restarted my computer.

 

  

What is wrong on my computer? I will appreciate any help / tips to resolve this problem.

 

  

thanks,

Martin

 

Best Answer chosen by Admin (Salesforce Developers) 
martin1122martin1122

Thanks for the reply.

 

I have installed the latest java from the internet (1.6.0.31) and installation completed successfully.

 

thanks,

Martin

All Answers

AmitSahuAmitSahu

If you are using Windows 7 .. try using run as Administrator.....may be the permission is the issue...

martin1122martin1122

Thanks for the reply.

 

I have installed the latest java from the internet (1.6.0.31) and installation completed successfully.

 

thanks,

Martin

This was selected as the best answer