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kim.stiteskim.stites 

Web to Case Query for Contact

I want to add a query to my web to case for on our website that will look for the contact based on their email and populate the contact id.  How can I do this?

Best Answer chosen by Admin (Salesforce Developers) 
TrimbleAgTrimbleAg

  Web to case will already do this, if the e-mail address is recognized at submission it will populate the case with the contact and matching account.

 

Does answer your question?

PB