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Mass Email Tool in Service cloud App



I have given permission to a custom profile to send mass emails to regarding cases. When I logged in as the user of that profile, I was able to see "Mass Email Cases" unser tools on the cases tab. But when I created service cloud console app, & included cases tab when i click on cases tab i don't see tools and reports on that cases tab. Is there a possibility to add tools on that page.


Any ideas would be og great help.


Thanks in advance.