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Validation between tasks and contacts
Greetings All,
I'm working on a process to require our sales reps to ask for a referral every 30 days from each contact. I'm going to post my thoughts on how to best do this and would like any thoughts.
Contact Field: Last Referral Date (Date)
Task Field: Status (Picklist Standard) Not Started - Completed
Status controls Outcome, is Completed then opens values.
Task Field: Outcome (Picklist) Success - Failure
This field will control Referral, if Success then picklist opens.
Task Field: Referral (Picklist) Yes - No
Now, I need a write a trigger that will populate Last Referral Date on contact when a task is saved with Status=Completed, Outcome=Success & Referral=(Yes or No).
What I'm struggling with is how to validate the task and also display on the task that a referral is required to save it. I can't write a trigger to populate a field on task because we have recurring tasks and tasks scheduled out over time that won't be updated correctly. My thought is to have a VF page saying 'Ask for Referral' or something ot that sort where the logic would pull from the Last Referral Date on teh related contact. How would I go about doing that and then validating it as well?