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RevJoelRevJoel 

Delete Inactive Contacts with Cases

We have several accounts that have inactive contacts. I cannot delete those contacts because they have cases attached to them. How do you handle removing inactive contacts when they have cases attached to them?

 

@anilbathula@@anilbathula@

Hi RevJoel

 

you cant delete the contacts which are associated with cases.

if u want to delete the contacts .first delete cases with are attached with contacts .

And then delete the contacts.

For more info:-https://ap1.salesforce.com/help/doc/en/contacts_del.htm

 

 

Thanks

Anil.B

RevJoelRevJoel

So is there a way to hide inactive contacts when viewing Account information? Thanks for your reply!