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gbu.varungbu.varun 

Two way SMS communications

 

 

Hi All,

 

I am trying to develop an application through which I can send/receive message from  any Object (like Contact).
 I am able to send message from salesforce through "SMS Gateway" but I am not able to send a message to contact Object.

How can we receive messages in Salesforce?

 

 

 

Thanks,

Varun

 

EnthEnth

Varun, the answer will depend on which SMS Gateway provider you are using. Some of them do have callback URLs that you can implement as Apex WebServices to parse and process the incoming messages.

 

 
gbu.varungbu.varun

Hi Enth,

 

I am using "Upside Wireless" sms gateway.

Thanks for your reply.
murali krishna.ax1501murali krishna.ax1501

i thnk you question is :if customer send an sms that has to reflect in his account

 

 

if you wanted to send you might has to go with http call out or some wsdl

 

salesforce object > trigger > through http call > SMS gateway > delever sms to customer

 

same way in reverse

 

gateway recevied the msg from customer > http requ / wsdl > salesforce end point> salesforce  object which you wanted to hold msg >trigger fire> update where you want based on mobile number
gbu.varungbu.varun

Hi Murli,

 

Yes, If customer send an sms It should bereflected into my Account (or in another object). I am able to send a message from lead and contact but I am not able to receive message in salesforce.

 

Thanks,

Varun
Olivia ThomasOlivia Thomas
Sending and receiving SMS from any object of Salesforce is easily possible by using 360 SMS App from app exchange.
You don't need to use any Gateway and you can send and receive SMS without writing any piece of code as well.
This app also provides you prebuild methods which can be called by any of your existing code.
Take a look at the link - https://appexchange.salesforce.com/listingDetail?listingId=a0N3000000DpSyIEAV
Or for more queries contact- support@360degreeapps.com