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Ranjith PunneliRanjith Punneli 

Update data category of existing articles

Hi All,

 

I have added a new data category to my sfdc knowledge. Now I need to update all exisitng artcles with new data category variables. 

 

It's not possible to go to each article and update its data category. How can I do a bulk update?

 

Regards,

R

francoisLfrancoisL

You can leverage the API to do a bulk update if you want.

 

More info here: http://www.salesforce.com/docs/developer/knowledge_devpre/index.htm