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MazAMazA 

Email to case

Hi guys,
 
I've been asked to implement the 'Web to Case' feature for our company. I've used the SalesForce API before for leads, opportunities...etc so I'm familiar with it. I'm look at the following http://blogs.salesforce.com/features/2006/06/email_managemen.html and there is a Java Toolkit that does this. Does anyone know one for .NET (C#)? If I was to write one, how would I go about bringing all the pieces together? It there one main documentation that would tell me what to do?
 
The two Flash demos (Email Management for Administrators, Email Management for Support Reps ) just show me how to setup the salesforce side.
 
Are these the step?
1. Write an IMAP email reader that can read emails at regular intervals
2. Parse emails based on content (What keys am I looking for here in the email?)
3. Use SF API to inject this data into SalesForce.
 
Am I missing something here? Do you guys have a sample code using ASP.NET?
 
Thanks
Maz