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sf_evolution Setting the "From" email on a task creation from a workflow for the "Notify Recipient" checkbox
Wow- that's a heckuva subject line, but it basically defines my predicament.
I have a workflow (several, actually) that fires off after N days, and creates a task - that works fine.
But I check off the "Notify recipient" checkbox, and the email "From" address is set to me (the creator of the WFR) rather than the "default workflow user" -- this seems like a bug to me. And it's a major hassle because I have CSR's responding to me rather than the default workflow user (which has a "noreply" email address).
The only fix I was able to come up with was to delete the entire set of rules, and actually log in as the default workflow user and re-create the lot of the (the workflows, that is).
Is there an easier way? I don't see any way to set the user of the email address of the "From" line on the "Notify Recipient" feature of a task creation.
Thanks for any help.