function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
KristopherKristopher 

Initialization error Failure during CryptProv initialization

Hi All,

 

I have a user loading CTI adapter and getting an error. He states:

 

We have installed the latest CTI  adapter for one user, when we enter the credentials on the CTI, it fails to log in and returns an error "Failure during CryptProv initialization".

 

Any ideas on this issue? CTI 4 btw

 

peace

 

 
 
Show Me How..
 
 
How Can We Assist You?
 
Please select the process you need help with:
  >How to Create a New Lead?     >How to Create a New Opportunity     >How to Add a Product to an Opportunity?     >How to Convert a Lead?     >How to Create a New Account?     >How to Create a New Task?     >How to Create a New Event?     >How to Customize My Tabs?     >How to Edit My Events?     >How to Clone a Lead?     >How to Merge Duplicate Accounts?     >How to Add a Contact to an Account?     >How to Mass Email?     >How to Build a Custom View?     >Home - Overview     >Tabs - Overview     >Tasks - Overview     >Leads - Overview     >Accounts - Overview     >Products - Overview  
 
CevicheroCevichero

One of our users is getting the same error. Were you able to resolve this?

 

Thanks