You need to sign in to do that
Don't have an account?
RobKretz
Email Template/ HTML Issue with Letterhead
Hello!
I have created a letterhead and use that letterhead in creating an HTML Email template. When I send a Test eemail internally the HTML graphic does NOT appear in the email. However, when previewing, I am able to see it.
I have followed each step meticulously, not sure what other options I have?
Any recommendations or assistance is greatly appreciated.
Thanks in advance!
*Note* I don't see this being an Outlook issue for I recieve HTML emails daily with no issue (as I'm sure you do to)
*Note* the Letterhead image/banner is a JPEG
Cheers.
-Rob
thisisnotapril
Where is the JPEG hosted? Is it in your org? If so, make sure the settings allow for it to be viewed publicly.