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Need help for building CTI adapter for Avaya system in java
Hi ,
I need to build a new CTI adapter for salesforce to integrate it with avaya. I want to do it in java. Currently CTI toolkit provide by Salesforce is in C++, in which i am not comfortable. Can I use java to build the adapter? If yes which Salesforce API reference i need to use? Can anyone tell me from where i need to start?
Thanks
Regards
Chandra